Return Policy

At almubarakaa.com, we are committed to ensuring your satisfaction. If you’re not fully satisfied with your purchase, please review our return policy below for information on eligible returns and our process.

1. Eligibility for Returns

• Items may be returned within 14 days of receiving your order.
• To be eligible for a return, items must be unused, in their original packaging, and with all tags attached.
• Certain items, such as clearance products, custom orders, and final sale items, are not eligible for return. Please refer to product-specific notes for any return restrictions.

2. Return Process

• To initiate a return, contact us at support@almubarakaa.com or call 01000000000 with your order number and reason for the return.
• Once your return request is approved, we will provide instructions for sending the item back to us.
• Customers are responsible for return shipping fees unless the return is due to an error on our part or a defective item.

3. Refunds

• Upon receiving and inspecting the returned item, we will process your refund within 5-7 business days.
• Refunds will be issued to the original payment method. Processing times may vary based on your bank’s procedures.
• Original shipping fees are non-refundable unless the return is due to an error or defect.

4. Exchanges

• If you wish to exchange an item, please contact us, and we will assist with your request. Exchanges are subject to product availability.
• If your desired item is out of stock, we will provide a refund or offer store credit.

5. Damaged or Defective Items

• If your item arrives damaged or defective, please contact us within 7 days of receipt, providing photos of the issue. We will arrange for a replacement or refund at no additional cost.

6. Non-Returnable Items

• Certain items, including clearance and personalized products, are not eligible for return or exchange.
• Gift cards and store credit are non-refundable.

7. Contact Us
For questions or assistance with a return, reach out to us at:

almubarakaa.com
Contact Number: 01934221048
Email: almubarakaa@admin.com